Effective Date: January 1st 2025
Last Updated: April 6th 2025
Introduction
Clarus24 (“we”, “our”, or “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you engage with our website, products, and services. Clarus24 is headquartered in India and has offices in the United Arab Emirates, United Kingdom, Singapore, and Australia. We comply with applicable data protection laws in these jurisdictions, including the Indian Digital Personal Data Protection Act, UK GDPR, UAE’s PDPL, Singapore’s PDPA, and Australia’s Privacy Act.
Scope of this Privacy Statement
This Privacy Statement covers our information practices, including how we collect, use, share and protect the personal information you provide to us, through our websites that link to this Privacy Statement (collectively referred to as “Clarus24 Websites”).
Clarus24 may provide links to third-party websites for your convenience and information. If you access those links through the Clarus24 website, you will leave the Clarus24 website. Clarus24 does not control those sites or their privacy practices, which may differ from Clarus24’s practices. We do not endorse or make any representations about third-party websites. The personal information you choose to provide to or that is collected by these third parties, including any social media websites featured on our website, is not covered by the Clarus24 Privacy Statement. We encourage you to review the privacy statement or policy of any website before submitting your personal information.
We may also provide social media features on our website that enable you to share Clarus24 information with your social networks and to interact with Clarus24 on various social media sites. Your use of these features may result in the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact to make sure you understand how the information provided by you could be used or shared by those sites.
Clarus24’s websites are not directed at nor targeted at children. No one who has not reached the age of thirteen may use the websites unless supervised by an adult. By accessing this website, you represent and warrant that you are 13 years of age or older.
Clarus24 will not be liable for any unsolicited information provided by you. You consent to Clarus24 using such information as per Clarus24’s Privacy Statement.
Personal Information Collected by Clarus24
Personal Information You Provide to Clarus24 Directly Through Websites or Emails
We may collect personal information such as your First Name, Last Name, E-mail Address, Job Title, Organization Name, Country, City and Phone Number, Industry type when you fill forms on or raise a query through our websites, or send emails, call us or write to us.
Personal Information That Is Automatically Collected by Clarus24 When You Use Clarus24 Websites
When you visit Clarus24 websites, we may collect a combination of IP address and cookie ID. The data stored in the cookie is the unique identifier of the user that gets deleted if the user clears their cookies.
In some instances, Clarus24 automatically collects personal information pertaining to you when you visit our websites and through emails that we may exchange. We may use automated technologies including the use of web server logs to collect IP addresses, device details, cookies and web beacons. The collection of this information will allow us to improve the effectiveness of Clarus24 websites and our marketing activities. Please see the section below on cookies for further details.
Purpose of Processing
We use your personal information for the following purposes:
• To provide and manage our services
• To communicate with you
• For marketing and promotional purposes
• To comply with legal and regulatory obligations
• For recruitment and hiring
• To ensure security and prevent fraud
Legal Basis for Processing
Depending on the context and jurisdiction, we process your personal data based on:
• Your consent
• The necessity to perform a contract
• Legal obligations
• Legitimate business interests
Sharing of Personal Information with Third Parties
Clarus24 may share your personal data with:
• Affiliates/Subsidiaries: For internal administrative purposes
• Vendors/Service Providers: IT, cloud storage, email delivery, marketing, recruitment
• Channel Partners: Where joint service delivery or support is involved
• Professional Advisors: Legal, accounting, tax, and consulting firms
• Government Authorities: Where disclosure is required by law
• Business Transfers: In case of a merger, acquisition, or reorganization
• With Consent: When you explicitly authorize data sharing
All such third parties are bound by confidentiality and legal obligations to ensure the security and privacy of your data.
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International Data Transfers
As a global business, your information may be transferred to or accessed from countries outside your jurisdiction. We ensure such transfers comply with applicable data protection laws through safeguards like Standard Contractual Clauses, adequacy decisions, or contractual agreements.
Data Security
We implement technical and organizational measures including:
• Encryption
• Secure access controls
• Regular vulnerability assessments and audits
• Employee training and awareness programs
Retention of Personal Information
We retain your personal information only as long as necessary for the purposes it was collected or to comply with legal, regulatory, or contractual obligations.
Your Rights
a. Right to Access and Rectification
You have the right to access the personal information we hold about you and request correction of any inaccuracies.
b. Right to Opt-Out
You may opt out of receiving marketing communications from us at any time by using the unsubscribe link in our emails or contacting us directly.
c. Right to Erasure and Restriction
Where applicable, you may request the deletion of your data or restrict its processing in certain scenarios.
d. Right to Data Portability
You may have the right to receive your personal data in a portable format.
To exercise any of your rights, please email: privacy@clarus24.com
Grievance Redressal
If you have any concerns or grievances regarding our use of your personal information, you may contact our Data Protection Officer (DPO):
Data Protection Officer
Clarus24 Corporation Pvt Ltd, Reg RMZ Latitude Commercial 10th Floor, Wework Bellary Road, Hebbal, Bengaluru – 560024
Email: privacy@clarus24.com
We will respond to your concerns within the time frame prescribed under applicable laws.
Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children.
Cookies and Tracking Technologies
We use cookies and other similar technologies to improve user experience, analyze usage patterns, and personalize content. You can control cookies through your browser settings. For more details, visit our Cookie Policy.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on our website with the “Last Updated” date.
Contact Us
If you have questions or require additional information about our Privacy Policy:
Clarus24 – Privacy Office
Email: privacy@clarus24.com
Website: https://clarus24.com
Thank you for trusting Clarus24 with your personal information. We are committed to protecting your privacy and handling your data responsibly.
